Alyse Parfum

Shipping & Returns

Return Policy

At Alyse Parfum your satisfaction is our priority.  If you are not completely satisfied with any of our products, you may return any unopened merchandise for a full refund. Merchandise must be returned within 14 days of purchase. Proof of purchase must accompany the merchandise. Any shipping costs you may incur to return the product to us will not be reimbursed.

We will not be responsible for any lost or damaged merchandise during transit. We recommend you use a method of shipping with insurance and tracking. All return merchandise will be inspected by Alyse Parfum to determine if a refund is warranted. If return merchandise does not meet Alyse Parfum standards, merchandise can either be returned to sender or be destroyed upon receipt.

 

ORDERS CAN ONLY BE CANCELED OR MODIFIED IF THEY HAVE NOT YET BEEN PROCESSED FOR SHIPPING.

PLEASE NOTE A 10% RESTOCKING AND PAYMENT PROCESSING FEE WILL BE CHARGED FOR ALL ORDERS THAT ARE CANCELLED.

SHIPPING CHARGES WILL NOT BE REFUNDED ONCE ORDER IS PLACED.

THIS CHARGE IS USED TO COVER OUR FEES INCURRED BY PROCESSING ELECTRONIC PAYMENTS.

Shipping Information (US)

Alyse Parfum ships to P.O. Boxes and 48 continental U.S. states. Unfortunately, we do not ship to Military (AFO/FPO). We offer free standard shipping on all orders $50 and over excluding taxes. Please contact us at hello@alyseparfum.com to get a quote for orders shipping to Alaska, Hawaii and Puerto Rico.

Processing & Delivery

Orders placed after 3pm PST will start processing the following business day. Most orders will processed within 1-2 business days of receiving the order and dispatched for delivery. Once the shipping carrier receives your package you will receive a shipment confirmation email with tracking number shortly after.

Shipping Rates & Methods

Standard Ground : 5 - 8 Business Days - $8.95

Expedited: 2 - 3 Business Days - $24.95 

Business Days & Holidays

All orders ship through USPS Monday - Friday, excluding the following U.S. holidays:

New Year’s Day

Independence Day

Thanksgiving Day

Christmas Day

International Shipping

At this time we do not offer international shipping, but hope to in the near future. Comment on our Instagram to let us know where you are from and in the meantime we will be working to bring Alyse Parfum near you.

 

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